HomeQuality Policy

In order to fulfill the Sun Gate Tour’s Quality Policy and to achieve its stated primary goals, the management of Sun Gate Tours decided to plan and implement a Quality Management System based on ISO 9001:2015 standards.

Our Quality Policy

Sun Gate Tour Operador S.A.C. is a company that provides touristic services, trying to excel its customers’ expectations permanently. Sun Gate Tour Operador S.A.C. improves continuously its processes determining the necessities of its interest groups and fulfilling all legal requirements. The company manages and minimizes business risks by steadily personal coaching of the staff and management.

Our International Certification ISO 9001: 2015

We are an ISO 9001:2015 certified company. This standard is based on a number of quality management principles including a strong customer focus, the motivation and implication of top management, the process approach and continual improvement. This helps ensure that customers get consistent, good quality services.

Our Commitment to Quality

We are fully committed to implementing a policy of TOTAL QUALITY in all our operations. We are performing all activities as per optimum quality procedures to ensure that the resulting products consistently exceed our customer expectations, are reliable and dependable & provide maximum value for money to our customers.

SUSTAINABLE CERTIFICATIONSOur International Certifications

We have implemented a Sustainable Management System under the criteria of the Global Sustainable Tourism Council (GSTC) for Tour Operators.
Rainforest Alliance Certified
Travelife Certified GSTC
TourCert Certified

CERTIFICATE OF EXCELLENCETripAdvisor

We are excited to announce that Sun Gate Tours received a 2014, 2015, 2016, 2017, 2018 TripAdvisor Certificate of Excellence award, reflecting the work our teams put into delivering an even more amazing guest experience.
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