HomeMission, Vision and Values

We strive to incorporate the following ideals, morals and beliefs into our business.

Our Purpose

Provide high quality and sustainable travel experiences.

Our Mission

Serving our customer, searching their entire satisfaction and providing touristic services of quality, committing to the social, cultural and environmental reality of our country.

Our Vision

Being part of the exclusive leaders in Peru’s tourism sector by the year 2024; as well as being recognized for the quality of our services and the contribution that we make to the development of our country.

Our Core Values

Honesty

For us, as a company, it is very important that the information provided to our customers is honest and true. This value is, what makes us different and helps us to make decisions based on firm and true facts.

Teamwork

We have built a team that works result-orientated; unifying talent and give-and-take to respect and join different opinions, knowledge, and abilities because teamwork and mutual support build the foundation of our relationship.

We respect the individual  

Respect is considered as the fundamental base of the relations within our company. We value human dignity, accept our differences and consider our rights and those of others in order to establish a polite and friendly working environment.

Services Quality

Service quality is one of our most important values which demands all our effort, determination, and courage to be successful in what we are doing and the services we are providing. We conduct our work with dedication and without mistakes, optimizing delivery time and putting effort into what we do to achieve results of quality.

Communication

Each one of us must interact transparently and appropriately, trying to strengthen our interpersonal relations and the image of the company. We are conscious that our communication generates perceptions, expectations, and requirements which motivate us to improve our behavior, attitude, and knowledge.

Loyalty

Our team members must show loyalty; referring to faithfulness, commitment, identification, pride, membership, confidentially, and interest defense; in any moment for and in the name of the company.

Constructive Spirit     

Constructed spirit refers to a positive attitude, optimism, increase of the value chain, creativity and good faith that must be shown and lived by those who work in our company.

Community and Environment

We commit socially and culturally to the community and adapt our business strategies to the preservation of the environment.

SUSTAINABLE CERTIFICATIONSOur International Certifications

We have implemented a Sustainable Management System under the criteria of the Global Sustainable Tourism Council (GSTC) for Tour Operators.
Rainforest Alliance Certified
Travelife Certified GSTC
TourCert Certified

CERTIFICATE OF EXCELLENCETripAdvisor

We are excited to announce that Sun Gate Tours received a 2014, 2015, 2016, 2017, 2018 TripAdvisor Certificate of Excellence award, reflecting the work our teams put into delivering an even more amazing guest experience.
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