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Virtual Book Claims

Virtual Book Claims

At Sun Gate Tours, your satisfaction is our foremost priority. We regret that your experience did not meet your expectations and appreciate you reaching out to us through this Claims Book. Your feedback is vital for us to identify and rectify any deficiencies in our services. To guarantee a proper and legally compliant resolution, we request that you provide the mandatory information, which will enable us to investigate your case thoroughly and offer a timely and effective response.

Client Information

About Service or Product

Claim: Disagreement related to products or services.
Complain: Dissatisfaction regarding customer service.

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Sun Gate Tours is an Adventure Tour Operator and DMC in Peru with more than 11 years of experience, dedicated to bringing you innovative and active travel experiences.