HomeVirtual Complaints Book

The Complaints Book is a useful tool for protecting your rights. By law, it must be available at all business establishments or through all online shopping platforms with offices in Peru.

Virtual Complaints Book

Dear Client, we make available the Virtual Complaints Book, in order to address your complaints and claims related to the services of Sun Gate Tours.

You can present your claim in 3 steps:

Step 1: Download the complaint sheet.
Step 2: Fill out the complaint sheet and send by e-mail to info@sungatetours.com
Step 3: Complaints and claims will be dealt with within seven (03) business days of submission.

SUSTAINABLE CERTIFICATIONSOur International Certifications

We have implemented a Sustainable Management System under the criteria of the Global Sustainable Tourism Council (GSTC) for Tour Operators.
Rainforest Alliance Certified
TourCert Certified


constancia GERCETUR Sun Gate Tours
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Our Name
Sun Gate Tour Operador SAC
RUC 20491223147
Hilario Mendivil E-103
Wanchaq, Cusco, PERU
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USA phone +1 786 220 3478
Peru phone +51 084 232 046
WhatsApp +51 901 994 670
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